With Black Friday on the horizon, it’s a great time for Department of Work and Pensions (DWP) claimants to reevaluate broadband expenses. If you’re receiving specific benefits, you could be eligible for a “social tariff”—a discounted broadband plan that can reduce your monthly bill to as low as £12.50. Social tariffs could save you up to £200 a year and provide essential online access without overburdening your budget.
Here’s a guide on how to find and apply for these savings, ensuring that you don’t miss out on valuable discounts.
Researching Available Deals
Start by browsing the current deals on your broadband provider’s website. Many companies offer their best rates to new customers, but that doesn’t mean existing customers can’t take advantage, too. By knowing the available offers, you’ll be better prepared to ask for a similar discount on your existing plan. Consumer champion Martin Lewis is a big proponent of haggling, especially for recurring services like broadband, TV, and streaming subscriptions. With a little persistence, you may be able to significantly cut down your monthly expenses.
Understanding Social Tariffs
A social tariff is a broadband plan specifically designed to support low-income households by offering essential internet service at a reduced rate. Switching to a social tariff can save an average of £200 per year, making it a smart choice for eligible households. These tariffs offer similar speeds and services to standard plans but cost much less per month.
Eligibility for Social Tariffs
Social tariffs are usually available to claimants of specific benefits. Here are some of the primary benefits that make individuals eligible for social tariffs:
- Universal Credit
- Pension Credit
- Attendance Allowance
- Personal Independence Payment (PIP) / Adult Disability Payment (ADP)
- Disability Living Allowance (DLA)
- Income Support
- Jobseeker’s Allowance (JSA)
- Employment and Support Allowance (ESA)
- Care Leaver’s Support
- Reduced Earnings Allowance
To check if you qualify, you can either provide proof of your benefits or, in most cases, give your broadband provider consent to confirm your eligibility through a secure DWP system.
Contacting Providers for Social Tariffs
The fastest way to confirm eligibility and start saving is by directly contacting your broadband provider. If you qualify for a social tariff, they’ll be able to set you up with the discounted rate. But even if you’re not eligible, it’s worth asking about other discounts or promotions to lower your monthly bill. Major UK broadband providers, including BT, Sky, Virgin Media, and Vodafone, offer social tariffs, though availability may vary by region.
Social Tariffs
Here’s an overview of which providers offer social tariffs and the benefits they accept for eligibility:
| Provider | Coverage Area | Eligible Benefits |
|---|---|---|
| BT | UK-wide | Universal Credit, Pension Credit, Income Support, JSA, ESA |
| EE Basic | UK-wide | Universal Credit, Pension Credit, Income Support, JSA, ESA |
| Virgin Media | UK-wide | Universal Credit, Pension Credit, Income Support, JSA, ESA |
| Vodafone | UK-wide | Universal Credit, PIP, ADP, DLA, Reduced Earnings Allowance |
| Hyperoptic | Scotland, England, Wales | Universal Credit, Attendance Allowance, Pension Credit, Income Support, PIP, ESA, Housing Benefit |
| Sky | UK-wide | Universal Credit, Pension Credit, Income Support, JSA, ESA |
| KCOM | Regional | Universal Credit, Attendance Allowance, Pension Credit, Income Support, PIP, JSA, ESA |
While most major providers cover the UK, certain options like Hyperoptic and KCOM are regional, so check if they’re available in your area.
Broadband Bill
To reduce your broadband bill, follow these simple steps:
- Research Offers: Look up current deals on your provider’s website.
- Contact Your Provider: Reach out to check if you qualify for a social tariff or if they can offer a lower rate on your existing plan.
- Try Haggling: Even if you don’t qualify for a social tariff, negotiating your rate can lead to additional savings.
- Verify Benefit Eligibility: Ensure that you’re receiving a qualifying benefit for social tariff eligibility.
- Check Back Regularly: Social tariff options and eligibility may change, so consider rechecking periodically for new savings.
With broadband becoming essential for most households, these affordable social tariffs can make a significant difference in lowering your monthly expenses.
FAQs
How much can a social tariff save?
You could save up to £200 annually by switching to a social tariff.
Who qualifies for a social tariff?
DWP claimants on benefits like Universal Credit or PIP may qualify.
How can I check if I’m eligible?
Contact your broadband provider to verify eligibility for a social tariff.
Can I negotiate for a better deal?
Yes, haggling often reduces costs, especially for existing customers.
Is a social tariff available nationwide?
Many social tariffs are UK-wide, but some providers cover only specific areas.
