SASSA Status Check – Everything You Need to Know About Your Grant Status

The South African Social Security Agency (SASSA) plays a vital role in distributing financial assistance to millions of South Africans through various grants, including child support, disability grants, and the COVID-19 Social Relief of Distress (SRD) grant. For beneficiaries, knowing how to check the status of their grant is essential to ensure payments are processed smoothly. This guide explains how to check your SASSA status and provides insights into different grants, eligibility, and common issues.

What Is SASSA?

SASSA was established to distribute social grants fairly and transparently to those who qualify. The agency provides various grants that help alleviate poverty and support individuals who cannot meet their basic needs due to age, disability, or unemployment. The introduction of the SRD grant during the COVID-19 pandemic increased SASSA’s responsibilities, with millions applying for this critical financial relief.

Types of SASSA Grants

Type of Grant	Description
Child Support Grant	Assistance for caregivers of children under 18 years old.
Older Persons Grant	Support for elderly citizens aged 60 and above.
Disability Grant	Aid for those unable to work due to disability.
Foster Child Grant	Financial help for foster parents.
Grant-in-Aid	Support for those needing full-time care.
Care Dependency Grant	Assistance for parents of disabled children.
War Veterans Grant	Support for veterans of past wars.
SRD Grant	Temporary relief for unemployed individuals.

Check Your SASSA Status

Regularly checking your SASSA status helps you monitor your application’s progress and ensures that payments are on track. This step is particularly important for SRD grant recipients, as these applications are re-evaluated monthly. By staying updated, you can avoid disruptions due to incomplete or incorrect information.

SASSA Status Online

Checking your status online is the most efficient method:

1. Visit the SASSA Website: Go to www.sassa.gov.za.
2. Select ‘Check Your Status’: Click on the option to proceed.
3. Enter Your ID and Cellphone Number: Provide your details for verification.
4. Submit Your Information: Click ‘Submit’ and wait for the system to display your current status.
5. Review Your Status: The page will indicate whether your application is approved, pending, or declined. If approved, the payment date will also be shown.

Check Your SASSA Status

If you don’t have internet access, use these methods:

SASSA WhatsApp Service

1. Add 082 046 8553 to your contacts.
2. Send a message with the word “Status.”
3. Follow the prompts and provide your ID and cellphone number.
4. Receive a response with your grant status.

USSD Code

1. Dial 1347737# on any mobile phone.
2. Follow the prompts to enter your ID and cellphone number.
3. Check your status without needing internet access.

SASSA Helpline

Call 0800 60 10 11 for assistance. Be prepared to verify your identity with your ID number and other details.

If Your Status Is ‘Pending’

A ‘pending’ status means your application is still under review. This is common for new applications or during periods of high demand. Ensure your application details are correct and complete. If the status remains pending for an extended time, contact SASSA for updates.

If Your Status Is ‘Declined’

If your application is declined, SASSA will provide a reason, such as:

• Income exceeds the threshold.
• Incomplete application.
• Duplicate application.
• Ineligibility for the grant type.

How to Appeal

If you believe the rejection was in error, you can appeal:

1. Visit the SASSA Appeal Website: Go to https://srd.sassa.gov.za/sc19/status.
2. Submit Your Details: Enter your ID and cellphone number.
3. Provide a Reason for Appeal: Fill out the required information honestly.
4. Submit the Appeal: Wait for SASSA to re-evaluate and notify you of the result.

Changing Payment Methods

Approved beneficiaries should track payment dates, especially SRD recipients who are paid based on their ID’s last three digits. Payments are processed through Postbank, mobile money transfer, or direct bank deposits.

Changing Your Payment Method

1. Visit https://srd.sassa.gov.za.
2. Enter your ID and cellphone number.
3. Choose your new payment method and submit the request.

Common Issues and Solutions

Issue	Solution
Incorrect information	Double-check and update your details online.
Banking delays	Contact your bank if payment is delayed after the set date.
Pending applications	Regularly monitor status and contact SASSA if delays persist.
Unapproved applications	Review and correct eligibility and documents if necessary.

Read More: SASSA Grants – Steps to Take if Someone Is Fraudulently Claiming a Grant in Your Name

Regularly checking your SASSA status helps you stay informed about your application and payments. Whether online, via WhatsApp, or through the helpline, keeping your status up to date ensures you can address issues promptly and avoid disruptions to your financial support.

FAQs